PRODUCTS AND SERVICES

Consulting

At Team vision we align technological experiences, user experiences and customer care. If you need support to improve your customer experience, please do not hesitate to contact us.

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Customer Experience
Solutions

We provide Customer Experience platforms that seamlessly contribute to exceptional interaction and travel for customers.

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Software
Engineering

Team vision collaborates with companies to rapidly provide solutions to their business requirements. We contribute to cost reduction, decrease time to market and remove bottlenecks in application and systems performance.

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Gestión y
Mantenimiento

At Team vision we add value to software infrastructure management at Customer Service Centers, by providing a correcting, perfecting and evolving service on a 24/7 basis. Discover more about our management and maintenance service.

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Team vision has over 25 years’ experience in contact center technologies, is a leader in the customer experience sector and in providing contact center solutions.

WE ARE TEAM VISION

Maturity and market experience

At Team vision we offer our customers the benefit of our experience gathered from implementing national and international projects and providing software engineering and contact center solutions for over 25 years.

Innovation

In Team vision we want to help companies satisfy their clients’ expectations, who assume they will receive answers through any channel available. That is why, to Team vision, innovation is one of our key pillars that allows us to anticipate to the needs of our clients.

Customer focus and commitment

Team vision puts customers at the center of our business strategy. We are fiercely committed to our customer’s objectives and develop lasting and trusting relationships with them.

THE IMPORTANCE OF THE CUSTOMER EXPERIENCE

90%

According to Gartner, competition at 90% of companies is based on the customer experience, as this is the key to cultivating or destroying customer relationships.

95%

of unsatisfied consumers will talk about their poor customer experience with their friends and acquaintances.

(Source: Dimensional Research)

9/10

Consumers (86%) are willing to pay more in return for good customer experience
(Source: CEI)

13

Number of countries where Team vision has completed professional projects.

+400

Number of projects successfully completed by Team vision